Refund policy

Digital Products: All digital downloads are non-refundable once delivered. If you experience a technical issue with your download, contact us at enzo.crushello@gmail.com and we'll make it right.

Physical Products (Jewelry & TrinketRelics): 

We accept returns within 14 days of delivery for items in original, unworn condition. Buyer is responsible for return shipping. Custom or one-of-a-kind pieces are final sale.

To start a return or report an issue, email enzo.crushello@gmail.com with your order number and photos. Once we've received and inspected your return, we'll notify you if the refund is approved. If approved, you'll be refunded to your original payment method within 10 business days.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at enzo.crushello@gmail.com.